Building the Best Chatbot For WordPress – The Top 9 Options

Last Updated on October 15, 2020 by Sean B

WordPress currently runs 455 million websites, which is 35% of all the websites in the world, including this one. It is by far the most popular CMS in the world. With so many WordPress users out there, some of the best chatbot developers out there have done the hard work for you and created plugins to help you build and manage your own chatbot easily. In other words, instead of trying to build the best chatbot for WordPress yourself, try and find one that fits your needs first.

Which Company Builds the Best Chatbot for WordPress?

Well, I’m going to tell you about a few different companies and you can examine them for yourselves. I’m not going to make any recommendations here, because the best chatbot for WordPress is the one that can handle the tasks you need it to. I’ll be doing reviews of each of these services as I’m able to. Be sure to read all the way through, or go ahead and cheat and scroll down, just letting you know my favorites are at the end.

All of the chatbots included in the list met my requirements for a chatbot in some way. The final three met all of my own requirements. Take a look at the list and see if any of these will work for your site.

What Are the Best WordPress Chatbots?

Facebook Messenger Chat With Bot

Facebook Messenger Chat With Bot – WordPress Plugin

This Plugin is actually a Live Chat Plugin with a chatbot as a secondary feature. It’s available through envatomarket for $49 and comes with 6 months of support. It looks like a solid option if you want to use a Facebook Messenger Chatbot. That said, with so many decent chatbots that include free options, this may not be your best option. I’ve included it on the list because many of you may want a Live Chat backup for your Chatbot.

Get Facebook Messenger Chat with Bot now.

collect.chat

Now we’re talking. These guys are the first of the non-Facebook players here. They have a Free plan but it’s limited to 50 responses a month. Their other plans start at $24 for up to 500 responses and some additional features. As for the paid plans, the $49 plan looks to be the best option for most sites. It allows you to remove the collect.chat branding and includes all of their extras and comes with 2500 responses. Or you can pay $99 for 5000 responses. If you pay yearly, you get three months free. Watch a Video about collect.chat.

Get collect.chat now.

IBM Watson Assistant Chatbot

IBM Watson Assistant

IBM’s Watson Assistant is a conversational AI created to help provide users with fast and accurate answers to their questions. IBM automates the responses to common questions to reduce time wasted by employees on the easy to answer problems.

Some might think that Watson is an odd choice to be on this list, but it’s one of the best chatbots for WordPress hands down. Its interesting in that it has enough intelligence behind it to know when to ask for clarity, when to go to the knowledge base, and when to pass users off to a human. The entire system is cloud based, so it can be deployed anywhere and you can start for free with the IBM plugin. The best part is that you’d have IBM behind you as you build it.

The IBM Watson Assistant pricing includes a free option, which is limited to 10,000 messages per month and 5 skills, their Plus option, costs $120 a month for up to 1,000 users per month with unlimited messages and 50 skills. They also have a Plus plan for Voice that adds $0.065 per call minute. This option can handle between 50 and 100 calls simultaneously and includes SMS Texting capabilities. But they never explain how many users you are limited to in the Free option. 

Get IBM Watson Assistant now.

WoowBot ChatBot for WooCommerce

WoowBot is a stand alone WooCommerce Chatbot with no training or configuration required. It has a free option available and you can upgrade to WoowBot Pro for 1 site for $33.00 per year. There are two other options available as well, both for up to 100 Sites, each with different features. Master is $98.00 and Ultimate is $229.00.

They also have a chatbot available for those without WooCommerce. Chatbot for WordPress, the free version, and WPBot Pro. WPBot Pro has the same discount structure, Personal is $25.00, Master is $88.00, Ultimate is $199.00

Get the WoowBot ChatBot now.

What is Chatbot Messaging

VirtualSpirits Chatbot

They haven’t tested their plugin with the last three versions of WordPress and the last update was two years ago. So if you want to use their service, definitely avoid the Plugin, and go directly to the virtualspirits website. There is no free service, but their prices are pretty affordable start at $9.00 for 200 visitors a month and 50 FAQ and go all the way to a $239.00 i-Business plan for up to 100,000 visitors a month and 300 FAQ items. Overall it’s not a bad option, but the lack of a free chatbot means you should probably look elsewhere.

Get VirtualSpirits Chatbot now.

Gobot

This is the number one Shopify focused chatbot and it promises to help increase sales. conversions, and retention. They require you to check out a demo before you can see the price, and I wasn’t able to book the demo as of the time of this posting. My one major concern is that the plugin hasn’t been updated in 5 months.

Get Gobot Chatbot now.

My Favorites – Landbot.io, MobileMonkey, and IntelliTicks

Choosing the best WordPress chatbot was difficult. But Landbot, MobileMonkey, and IntelliTicks checked off everything I wanted in my own search, so I’m placing all three of them in my favorites list. Any of these three should do what you want.

MobileMonkey Chatbots website screenshot.

WP-Chatbot for Messenger

This plugin by MobileMonkey adds an OmniChat chat widget to your Site. Omnichat is a patent pending technology for creating a single chatbot that works in multiple messaging platforms. I would be a little wary though, as of August 20th, 2020, they haven’t upgraded the plugin in four months and in the last two months they have only solved one out of 5 issues.

MobileMonkey is one of the best WordPress chatbots around, and if their plugin was up to date, they would have been my number one. If you want to use MobileMonkey, I’d go directly to their website and install the chatbot yourself, integration of the MobileMonkey chatbot into your website is simple enough for nearly anyone to handle.

Their free plan includes 1,000 “Send Credits” per month, which based on their estimates of the length of chats would be somewhere around 200 free chats per month. If you upgrade to one of their paid plans, the MobileMonkey chatbot integrates with Zapier. Their Pro Plan includes 2,000 Send Credits, or about 400 chats a month for only $19 a month. 

Get WP-Chatbot for Messenger now.

Landbot Chatbot for WordPress - The Best Chatbot for WordPress

Landbot.io

The prices here are in Euros, but this is my favorite of all the choices here. They let you include GIFs in your responses, so you can have some fun with your users. The interface is also incredibly intuitive. Plus their Free Tier allows 100 chats a month, which is the leader among the chatbots I checked out. Another thing I really like is they integrate with Zapier, which means that you can connect the chatbot up to your other marketing platforms. While there is no official Landbot wordpress plugin, installing the chatbot is easy and the instructions are clear.

Landbot.io chats are unlimited if you upgrade to their Starter Plan for 30€ a month. This is an absolutely amazing deal that none of the other chatbots listed match. Their Professional Plan costs 100€ a month and adds additional integrations including DialogFlow.

Adding an official and up to date Landbot.io wordpress plugin would make this an even better option, so keep your ears open for the release of a plugin. I don’t know if they will actually release one, but it would be a smart business decision to do so. Even without an official Landbot plugin, the ease of installation makes Landbot.io wordpress friendly, so it is definitely worth a look.

Elegant Themes has a wonderful article about their services An Introduction to Landbot.io (And How You Can Use It Alongside WordPress)

Get Landbot.io Chatbot now.

IntelliTicks Chatbot

IntelliTicks

Intelliticks is really impressive. It’s popular for engagement and lead generation with business owners. The chatbot uses Natural Language Processing to answer customer questions instantly without a human agent and it offers an AI-powered chatbot with human fallback support. So it works effectively even if the chatbot isn’t able to answer a customer question for some reason. In such cases, it passes the conversation control to a human agent.

The IntelliTicks Free plan allows up to 60 chats, the $20.00 plan gives you 300 chats, $80.00 gets you 3,000 and second agent login, and $240 gets you 30,000 chats a month and 5 agent logins. Better yet, IntelliTicks integrates smoothly with Google Analytics, CRMs, and of course Zapier!

Intelliticks chatbots are the best wordpress chatbot option if you want to have a human backup to handle any specific questions that the chatbot can’t handle. You can let the chatbot handle simple questions and pre-qualify callers to be passed on to the Human Agents. It’s this added feature that placed them in my top three, even though it’s included only in their paid plans.

Get IntelliTicks Chatbot now.

Conclusion

Chatbots are here to stay, and if you put them to use properly you can see some real long term benefits. It doesn’t matter what kind of business you are running, a small brick and mortar, restaurant, or a large multi-million online marketing agency that is all run virtually, you’ll eventually find yourself needing a chatbot. Particularly in this new business environment where work at home is becoming more common.

I would love to hear what your experience with chatbots for WordPress has been.
Please leave a comment below! 

WordPress currently runs 455 million websites, which is 35% of all the websites in the world, including this one. It is by far the most popular CMS in the world. With so many WordPress users out there, some of the best chatbot developers out there have done the hard work for you and created plugins to help you build and manage your own chatbot easily. In other words, instead of trying to build the best chatbot for WordPress yourself, try and find one that fits your needs first.

Which Company Builds the Best Chatbot for WordPress?

Well, I’m going to tell you about a few different companies and you can examine them for yourselves. I’m not going to make any recommendations here, because the best chatbot for WordPress is the one that can handle the tasks you need it to. I’ll be doing reviews of each of these services as I’m able to. Be sure to read all the way through, or go ahead and cheat and scroll down, just letting you know my favorites are at the end.

All of the chatbots included in the list met my requirements for a chatbot in some way. The final three met all of my own requirements. Take a look at the list and see if any of these will work for your site.

What Are the Best WordPress Chatbots?

Facebook Messenger Chat With Bot

Facebook Messenger Chat With Bot – WordPress Plugin

This Plugin is actually a Live Chat Plugin with a chatbot as a secondary feature. It’s available through envatomarket for $49 and comes with 6 months of support. It looks like a solid option if you want to use a Facebook Messenger Chatbot. That said, with so many decent chatbots that include free options, this may not be your best option. I’ve included it on the list because many of you may want a Live Chat backup for your Chatbot.

Get Facebook Messenger Chat with Bot now.

collect.chat

Now we’re talking. These guys are the first of the non-Facebook players here. They have a Free plan but it’s limited to 50 responses a month. Their other plans start at $24 for up to 500 responses and some additional features. As for the paid plans, the $49 plan looks to be the best option for most sites. It allows you to remove the collect.chat branding and includes all of their extras and comes with 2500 responses. Or you can pay $99 for 5000 responses. If you pay yearly, you get three months free. Watch a Video about collect.chat.

Get collect.chat now.

IBM Watson Assistant Chatbot

IBM Watson Assistant

IBM’s Watson Assistant is a conversational AI created to help provide users with fast and accurate answers to their questions. IBM automates the responses to common questions to reduce time wasted by employees on the easy to answer problems.

Some might think that Watson is an odd choice to be on this list, but it’s one of the best chatbots for WordPress hands down. Its interesting in that it has enough intelligence behind it to know when to ask for clarity, when to go to the knowledge base, and when to pass users off to a human. The entire system is cloud based, so it can be deployed anywhere and you can start for free with the IBM plugin. The best part is that you’d have IBM behind you as you build it.

The IBM Watson Assistant pricing includes a free option, which is limited to 10,000 messages per month and 5 skills, their Plus option, costs $120 a month for up to 1,000 users per month with unlimited messages and 50 skills. They also have a Plus plan for Voice that adds $0.065 per call minute. This option can handle between 50 and 100 calls simultaneously and includes SMS Texting capabilities. But they never explain how many users you are limited to in the Free option. 

Get IBM Watson Assistant now.

WoowBot ChatBot for WooCommerce

WoowBot is a stand alone WooCommerce Chatbot with no training or configuration required. It has a free option available and you can upgrade to WoowBot Pro for 1 site for $33.00 per year. There are two other options available as well, both for up to 100 Sites, each with different features. Master is $98.00 and Ultimate is $229.00.

They also have a chatbot available for those without WooCommerce. Chatbot for WordPress, the free version, and WPBot Pro. WPBot Pro has the same discount structure, Personal is $25.00, Master is $88.00, Ultimate is $199.00

Get the WoowBot ChatBot now.

What is Chatbot Messaging

VirtualSpirits Chatbot

They haven’t tested their plugin with the last three versions of WordPress and the last update was two years ago. So if you want to use their service, definitely avoid the Plugin, and go directly to the virtualspirits website. There is no free service, but their prices are pretty affordable start at $9.00 for 200 visitors a month and 50 FAQ and go all the way to a $239.00 i-Business plan for up to 100,000 visitors a month and 300 FAQ items. Overall it’s not a bad option, but the lack of a free chatbot means you should probably look elsewhere.

Get VirtualSpirits Chatbot now.

Gobot

This is the number one Shopify focused chatbot and it promises to help increase sales. conversions, and retention. They require you to check out a demo before you can see the price, and I wasn’t able to book the demo as of the time of this posting. My one major concern is that the plugin hasn’t been updated in 5 months.

Get Gobot Chatbot now.

My Favorites – Landbot.io, MobileMonkey, and IntelliTicks

Choosing the best WordPress chatbot was difficult. But Landbot, MobileMonkey, and IntelliTicks checked off everything I wanted in my own search, so I’m placing all three of them in my favorites list. Any of these three should do what you want.

MobileMonkey Chatbots website screenshot.

WP-Chatbot for Messenger

This plugin by MobileMonkey adds an OmniChat chat widget to your Site. Omnichat is a patent pending technology for creating a single chatbot that works in multiple messaging platforms. I would be a little wary though, as of August 20th, 2020, they haven’t upgraded the plugin in four months and in the last two months they have only solved one out of 5 issues.

MobileMonkey is one of the best WordPress chatbots around, and if their plugin was up to date, they would have been my number one. If you want to use MobileMonkey, I’d go directly to their website and install the chatbot yourself, integration of the chatbot into your website is simple enough for nearly anyone to handle.

Their free plan includes 1,000 “Send Credits” per month, which based on their estimates of the length of chats would be somewhere around 200 free chats per month. If you upgrade to one of their paid plans, MobileMonkey integrates with Zapier. Their Pro Plan includes 2,000 Send Credits, or about 400 chats a month for only $19 a month. 

Get WP-Chatbot for Messenger now.

Landbot Chatbot for WordPress - The Best Chatbot for WordPress

Landbot.io

The prices here are in Euros, but this is my favorite of all the choices here. They let you include GIFs in your responses, so you can have some fun with your users. The interface is also incredibly intuitive. Plus their Free Tier allows 100 chats a month, which is the leader among the chatbots I checked out. Another thing I really like is they integrate with Zapier, which means that you can connect the chatbot up to your other marketing platforms. While there is no official Landbot wordpress plugin, installing the chatbot is easy and the instructions are clear.

Landbot.io chats are unlimited if you upgrade to their Starter Plan for 30€ a month. This is an absolutely amazing deal that none of the other chatbots listed match. Their Professional Plan costs 100€ a month and adds additional integrations including DialogFlow.

Adding an official and up to date Landbot.io wordpress plugin would make this an even better option, so keep your ears open for the release of a plugin. I don’t know if they will actually release one, but it would be a smart business decision to do so. 

Elegant Themes has a wonderful article about their services An Introduction to Landbot.io (And How You Can Use It Alongside WordPress)

Get Landbot.io Chatbot now.

IntelliTicks Chatbot

IntelliTicks

Intelliticks is really impressive. It’s popular for engagement and lead generation with business owners. The chatbot uses Natural Language Processing to answer customer questions instantly without a human agent and it offers an AI-powered chatbot with human fallback support. So it works effectively even if the chatbot isn’t able to answer a customer question for some reason. In such cases, it passes the conversation control to a human agent. The Free plan allows up to 60 chats, the $20.00 plan gives you 300 chats, $80.00 gets you 3,000 and second agent login, and $240 gets you 30,000 chats a month and 5 agent logins. Better yet, IntelliTicks integrates smoothly with Google Analytics, CRMs, and of course Zapier!

Intelliticks chatbots are the best wordpress chatbot option if you want to have a human backup to handle any specific questions that the chatbot can’t handle. You can let the chatbot handle simple questions and pre-qualify callers to be passed on to the Human Agents. It’s this added feature that placed them in my top three, even though it’s included only in their paid plans.

Get IntelliTicks Chatbot now.

Conclusion

Chatbots are here to stay, and if you put them to use properly you can see some real long term benefits. It doesn’t matter what kind of business you are running, a small brick and mortar, restaurant, or a large multi-million online marketing agency that is all run virtually, you’ll eventually find yourself needing a chatbot. Particularly in this new business environment where work at home is becoming more common.

I would love to hear what your experience with chatbots for WordPress has been.
Please leave a comment below! 

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12 thoughts on “Building the Best Chatbot For WordPress – The Top 9 Options”

  1. This would be a good help for beginners who don’t know what they’re doing. When I was starting, I have no idea on how to start up a website. There was so much time wasted just to adjust some good appearance to my site. Adding this Chatbot will be very helpful so many people will also join and build websites. Thank you for this wonderful article.

    Reply
    • A well done chatbot can help increase engagement on your site too. Some people see time spent on their site nearly double with the addition.

      Reply
  2. It’s good I ran into this article. At the moment I don’t need a chatbot, but as I didn’t even know they exist, it’s logical I never thought of installing one so far. So you have definitely put me on a thinking path. And in the future I know what page to turn to! Thanks for all the information. 🙂

    Reply
  3. This is a great article! I have seen chatbots on many sites but had no idea there were so many options. I was scared to have one but this has helped me understand them much better and I can determine when the time comes which will be right for me. Bookmarking this for later! Thanks!

    Reply
  4. I found this article very helpful. I’m contemplating the idea of chatbots and I might add this feature to my site in the future. I’ll bookmark your post for the future reference. Thanks for sharing!

    Reply
  5. Newbie here when it comes to chatbots, but found this incredible helpful. I run a travel site and increase engagement is very important. To be able to help a website visitor immediately is great!
    Thanks!

    Reply
  6. I have been thinking about adding a chatbox to my website but I wasn’t sure which one would be best. Now I have a better idea 😉
    Is it becoming more acceptable nowadays to communicate online with a bot? Can they always have a good reply for customer’s questions?

    Reply
    • Christine, I’m glad the article offered some help with the choice. Let me know if you need any more information. As I mentioned, Landbot.io and Intelliticks are great options for those just starting out.

      Reply

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