What Is an AI Chatbot? And What’s Behind it?

A friendly chatbot

The answer to the question “what is an AI chatbot?” can be a complicated one. First, as I explain in What is a Chatbot? Chatbots fall into either the rule-based or AI-powered categories. What is a Rules-Based Chatbot? Rules-based chatbots are also called decision-tree bots, and they follow a series …

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