Chatbot Use During the Pandemic

A gloved hand holding a vial of blood with images of the Coronavirus in the background.

Government Organizations typically run well behind the private sector with tech adoption, and chatbot use during the pandemic initially followed that standard. But as the pandemic worsened, more governmental institutions started using AI Chatbot technology to share important information about lockdowns and testing. In my home state of Washington, the King County Public Health Department … Read more

Share this: