What You Need to Know About Chatbots, the Basics

A person using a cellphone to interact with a chatbot

Chatbots were first discussed by Alan Turing, an English PC researcher in his 1950 paper, “PC Machinery and Intelligence.” They are small programs that connect directly with people through chat. These connections can be defined by a series of rules or conditions or triggers (rules-based chatbots), or they can be guided by artificial intelligence algorithms … Read more

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